Visual map · See trouble coming

See trouble coming: 9 figures.

Risk registers, contract calendars and the habits that protect budget, schedule and relationships.

In this topic: Project Risk Management in Plain English: Qualitative vs. Quantitative, and Which One You Need · Contract Management Best Practices for Small Businesses: The Five Clauses, a Calendar and a Health Check · Risk Management for Small Business: A Risk Register That Actually Works · Contract Risks That Quietly Cost Projects Money (and How to Prevent Them)

ImpactWhat it means
Impact 1Less than a day of delay or less than $500
Impact 2Up to three days or up to $2,000
Impact 3Up to two weeks or up to $10,000
Impact 4Up to a month or up to $30,000
Impact 5More than a month, more than $30,000, or a safety or legal problem
A five-point impact scale.
RiskChance and cost
A permit review that runs long30 percent chance, $12,000 impact, EMV $3,600
An oven delivered two weeks late20 percent chance, $9,000 impact, EMV $1,800
The lead baker leaves before opening10 percent chance, $15,000 impact, EMV $1,500
A supplier raises prices40 percent chance, $4,000 impact, EMV $1,600
Ranking risks with numbers.
AvoidChange the plan so the risk cannot happen.
MitigateMake the risk less likely or less costly.
TransferMove the consequence to someone better able to carry it
AcceptDo nothing in advance, on purpose.
Four responses to a risk.

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1RequestSomeone needs a contract: a new client, a supplier, a lease, a freelancer.
2Draft or chooseUse your own template where you can, because the party that drafts the document sets the starting point.
3Review and negotiateRead the five clauses below.
4Approve and signDecide who in your business can sign and up to what amount.
5Track and performPut every date and obligation on a calendar, and name an owner.
6ChangeScope, price or dates will sometimes need to change.
7Renew, renegotiate or endDecide on purpose, well before the notice deadline.
The contract lifecycle in seven steps.
1Scope and deliverablesWhat exactly will be done, delivered or provided, by whom, to what standard and by when?
2Price and payment termsHow much, when and on what conditions?
3Term, renewal and terminationWhen does it start and end?
4Liability and indemnityWho is responsible if something goes wrong, and up to what amount?
5Ownership of the workWho owns what is created: designs, software, documents, data?
The five clauses to read every time.
What it is, with whom, and for what price
The term and the notice deadline
The three obligations that matter mostWhat you must do, and what they must do.
What happens if it goes wrongThe remedy, the cap and who to call.
Where the full document is
What goes on the one-page summary.

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PeopleKey person leaves or gets sick, skills missing, burnout.
Suppliers and partnersLate delivery, quality problems, a supplier going out of business.
MoneyCash flow gaps, cost increases, late payments from customers.
Regulation and permitsApprovals take longer, rules change.
TechnologySystem fails, data lost, a tool is discontinued.
Customers and marketDemand lower than expected, a competitor moves.
Environment and seasonalityWeather, holidays, seasonal peaks.
Scope and requirementsUnclear expectations, requested changes.
Eight places to look for risks.
RoleImpact 1Impact 2Impact 3Impact 4Impact 5
Probability 5510152025
Probability 448121620
Probability 33691215
Probability 2246810
Probability 112345
Probability times impact. The numbers are a way of starting a conversation, not measurements.

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Can we describe the scope in one sentence that both parties agree on?
Which document wins if two documents disagree?
Who can instruct changes, in what form, and how are they priced?
What are all the notice periods and deadlines, and who owns each?
How is progress measured, certified and paid, and when?
What happens if either side is late?
Who carries the major risks, and does the price reflect that?
How does the contract end, and what must be delivered for the final payment?
The pre-signature checklist, as questions.

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